Terms of service

Last Updated - May 25, 2026

Welcome to Trenvo.in. By accessing or using our website, products, or services, you agree to comply with and be bound by these Terms of Service. Please read these terms carefully before using our store.

1. Account Terms

By using Trenvo.in, you confirm that:

You are at least 18 years old or using the website under parental or legal guardian supervision.

Information provided by you is accurate and complete.

You are responsible for maintaining account security and confidentiality.

You accept responsibility for activities occurring under your account.

We reserve the right to suspend or terminate accounts that violate these terms.

2. Pricing and Payment

All prices displayed on Trenvo.in are listed in Indian Rupees (INR) unless stated otherwise.

Prices may change without prior notice.

Payments must be completed using approved payment methods available on our website.

Orders may be cancelled if payment authorization fails.

Applicable taxes and shipping charges may be added during checkout.

We reserve the right to refuse or cancel orders affected by pricing errors.

3. Product Descriptions

We aim to provide accurate product descriptions, images, and information.

However:

Colors may vary slightly due to device display settings.

Product availability may change without notice.

Minor variations in product appearance may occur.

We do not guarantee that all product information will always be entirely error-free.

4. Order Acceptance

Placing an order does not automatically guarantee acceptance.

We reserve the right to:

Refuse or cancel orders

Limit product quantities

Cancel suspected fraudulent transactions

Request additional verification when necessary

Customers will be notified if an order cannot be fulfilled.

5. Shipping and Delivery

Delivery timelines are estimates and may vary.

Shipping delays caused by logistics providers, weather conditions, public holidays, or unforeseen events are outside our direct control.

Customers must provide accurate shipping details.

Trenvo.in is not responsible for delays caused by incorrect customer information.

Shipping timelines may vary depending on location.

6. Returns and Refunds

Customers may request returns or refunds according to our Return and Refund Policy.

Refund eligibility may depend on:

Product condition

Return request timing

Verification requirements

Refund processing times may vary depending on payment providers.

Certain items may not qualify for returns due to hygiene, customization, or legal restrictions.

7. Prohibited Uses

Customers may not use Trenvo.in:

For unlawful activities

To violate applicable laws or regulations

To distribute harmful software or malicious code

To attempt unauthorized access to systems

To engage in fraudulent transactions

To misuse customer information

To interfere with website operations

Violation may result in account suspension or legal action.

8. Intellectual Property

All website content including:

Logos

Branding

Images

Graphics

Text

Website design

belongs to Trenvo.in unless otherwise stated.

Unauthorized copying, reproduction, or commercial use is prohibited.

9. Limitation of Liability

To the maximum extent permitted under applicable law:

Trenvo.in shall not be liable for:

Indirect damages

Loss of profits

Business interruption

Data loss

Delays beyond reasonable control

Our total liability shall not exceed the amount paid by the customer for the relevant order.

10. Third-Party Services

We may use third-party payment providers, logistics partners, analytics tools, and technology services.

We are not responsible for third-party platform policies or operations.

Customers are encouraged to review third-party policies separately.

11. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of Trenvo.in shall be subject to the exclusive jurisdiction of courts located in [Your State], India.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time.

Updated versions become effective immediately upon publication on Trenvo.in.

Customers are encouraged to review these terms periodically.

13. Contact Information

For questions regarding these Terms of Service:

Trenvo.in

Email: trenvosupport@gmail.com