Shipping policy

Last Updated - May 25, 2026

Thank you for shopping with Trenvo.in. We aim to provide a smooth and reliable delivery experience for all customers. Please review our shipping policy below.

1. Order Processing Time

Orders are generally processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Processing times may vary during sales, promotions, or high order volumes.

Customers will receive confirmation once orders are successfully processed.

2. Shipping Methods Available

We work with trusted delivery partners to ensure reliable shipping.

Shipping methods may include:

Standard Shipping

Express Shipping (where available)

Shipping availability may vary depending on customer location.

3. Delivery Timeframes

Estimated delivery timelines:

Within India:

Metro cities: 3–7 business days

Other locations: 5–10 business days

Remote areas: 7–14 business days

Delivery timelines are estimates and may vary due to operational conditions.

4. Shipping Costs

Shipping charges may vary depending on:

Customer location

Product size or weight

Shipping method selected

Shipping charges (if applicable) will be shown during checkout before payment completion.

Free shipping promotions may be offered from time to time.

5. Tracking Information

Once an order is shipped:

Customers will receive shipping confirmation via email or SMS (where available)

Tracking details will be provided once the shipment is dispatched

Customers can use tracking information to monitor delivery progress

Tracking updates may take time to appear after shipment creation.

6. Delivery Issues and Delays

While we work to ensure timely delivery, delays may occur due to:

Weather conditions

Public holidays

Courier service disruptions

High order volumes

Incorrect shipping information provided by customers

Unforeseen operational issues

Trenvo.in is not responsible for delays caused by circumstances beyond reasonable control.

If your order is significantly delayed, please contact customer support.

7. Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If incorrect information is provided:

Delivery delays may occur

Additional shipping charges may apply

Orders may become undeliverable

Please review shipping details carefully before placing an order.

8. Lost or Damaged Shipments

If an order arrives damaged or appears lost:

Contact customer support as soon as possible

Provide order details and relevant information

We will work with shipping partners to investigate the issue

Resolution timelines may vary depending on courier investigations.

9. International Shipping

Currently, Trenvo.in ships only within India.

If international shipping becomes available in the future, this policy will be updated accordingly.

10. Contact Information

For shipping-related questions:

Trenvo.in

Email: trenvosupport@gmail.com